Thank you for choosing to purchase IPTV products from us. We want to ensure your satisfaction with our services. As we deal with digital goods, our refund policy for IPTV products is as follows:

  1. Eligibility:
    • To be eligible for a refund, you must provide proof of purchase, such as an order confirmation or transaction receipt.
    • Refunds are only applicable within a specific timeframe, typically within 7 days from the date of purchase.
    • You must also provide a valid reason for requesting the refund.
  2. Refund Process:
    • To request a refund, please contact our customer support team by email or through our designated refund request form. Make sure to include your order details and reason for the refund.
    • Our team will review your refund request and determine its eligibility based on our refund policy.
    • If your refund request is approved, we will initiate the refund process. The refund will be processed through the same payment method used for the original purchase.
    • Please note that the processing time for refunds may vary depending on your payment provider and could take 5 business days to reflect in your account.
  3. Non-Refundable Items:
    • Due to the nature of digital goods, certain IPTV products may not be eligible for refunds. These include, but are not limited to:
      • Subscription services that have been activated or used.
      • Services that have been tampered with, modified, or abused.
      • Products or services that have been suspended or terminated due to a violation of our terms of service.
      • Customized or personalized products or services.
  4. Technical Support:
    • If you encounter any technical issues with our IPTV products, please reach out to our customer support team for assistance. We are committed to resolving any issues and providing a satisfactory solution.

Please be aware that this refund policy is subject to change without prior notice. We reserve the right to refuse refunds if the above conditions are not met or if the refund request is made outside the specified timeframe.

If you have any further questions or concerns regarding our refund policy for IPTV products, please contact our customer support team, and we will be happy to assist you.

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